COVID-19 - Doing Business at Alert Level 2

Golden rules for business at Alert Level 2

Do everything you can to reduce the risk of COVID-19 transmission at work — we all have a part to play in keeping each other safe.

  • COVID-19 is still out there. Play it safe.
  • All businesses can operate if they can do so safely. Alternative ways of working are still encouraged where possible.
  • Talk with your workers to identify risks and ways to manage them.
  • Ask everyone, workers, contractors and customers, with cold or flu-like symptoms to stay away from your premises.
  • Keep groups of customers at least 1 metre apart, or 2 metres for retail businesses.
  • Keep contact tracing records of anyone who will have close interaction (workers, contractors or customers). Retail businesses are not required to keep contact tracing records.
  • Reduce the number of shared surfaces, and regularly disinfect them.
  • Wash your hands. Wash your hands. Wash your hands.

Doing Business Safely

At Alert Level 2 businesses can have customers on their premises.

Retail businesses:

  • need to keep customers 2 metres apart
  • do not need to keep records of customers to enable contact tracing.

There is no maximum number of customers allowed in a store, as long as they can keep 2 metres apart.

Services can also be provided on customers’ premises, for example, cleaning and home help.

Hospitality - Restaurants, cafes and bars must:

  • keep customers seated
  • keep groups separated by at least 1 metre
  • have a single server per group — this means each group has one server, though servers can each serve more than one table
  • keep records of all customers and workers to allow contact tracing
  • keep sittings to 2 hours where possible
  • not have more than 100 people in total — this excludes staff.

Alcohol can only be served to people eating a meal. This is a temporary restriction until 21 May 2020.

More information on operating a business at Alert Level 2 can be found here

This page was last updated on 14 May at 5.30pm