Important information regarding COVID-19   → For Industry    → For Visitors 

COVID-19 - Important Information

These are unprecedented times for our visitor sector. Our region has been significantly impacted across all areas – international visitor arrivals, corporate business events and travel, major events and all businesses who serve the visitor economy (hospitality, accommodation, retail, transport, venues and tourism operators).

www.covid19.govt.nz has everything you need to know about COVID-19 in one place. Learn the steps you can take to unite against the virus and slow its spread. Find out what help is available and get the latest updates.
We have summarised this information below for those in the tourism/events industry as well as provided links to additional sector support and resources.

26.03.2020

New Zealand is currently at Alert Level 4.

All non-essential businesses in New Zealand are now closed. All indoor and outdoor events cannot proceed.

We are all in self-isolation as a nation for four weeks. Supermarkets, doctors, pharmacies, service stations and access to essential banking services will remain available throughout New Zealand at every alert level.

COVID-19 - Information for Visitors and Travellers

New border measures came into place on Thursday 19 March at 11.59pm as New Zealand closed its borders to everyone but citizens and residents. No foreign nationals can enter New Zealand. If you are an overseas visitor this means you should stay in one place for the next 4 weeks if you can't get home.

COVID-19 - Health advice for the general public

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a type of coronavirus. There are simple steps you can take to protect you and your family/whānau.

COVID-19 - Help for Businesses

On Tuesday 17 March, Finance Minister Grant Robertson outlined a $12.1 billion package to support New Zealanders and their jobs from the global impact of COVID-19.

COVID-19 - Travel Restrictions

New Zealand has closed its borders to everyone except citizens and residents in an attempt to stop the growth of coronavirus.

COVID-19 - Essential Business and Non-essential Businesses

Non-essential businesses must now close. Essential businesses will continue to provide the necessities of life for everyone in New Zealand.

COVID-19 - Information for Accommodation providers

Hotel management should provide information and brief all employees and contract staff, including domestic and cleaning staff, on relevant information and procedures to prevent the spread of coronavirus to people in the hotel setting.

COVID-19 - Webinars and Briefings

These are unprecedented times for our visitor sector. Our region has been significantly impacted across all areas – international visitor arrivals, corporate business events and travel, major events and all businesses who serve the visitor economy (hospitality, accommodation, retail, transport, venues and tourism operators).

COVID-19 - Google My Business Update

Google has made some substantial changes to Google My Business functionality during this crisis. As an extension of our support program for Google’s DMO Partnership, an overview document which answers the most common questions about these changes and provides recommendations and next steps for businesses during this time.

COVID-19 - Tourism New Zealand Response Plans

Following the announcement of further travel restrictions by Prime Minister, Jacinda Ardern on Saturday 14 March, Tourism New Zealand has made the decision to pause all our marketing activity.

COVID-19 - Looking after your mental health

Your emotional and mental wellbeing is important. It is normal to feel stressed or lonely when self-isolating, but there are some things you can do to feel better.

COVID-19 - Employment and Recruitment Resources for the Tourism Industry

COVID-19 has undoubtedly placed significant strain on New Zealand’s tourism industry. It is important that during this time there are resources available for the tourism workforce to be able to seek guidance and assistance where needed so they feel supported.