H3 Business Development Manager Melissa Williams acknowledges that a lot has changed for the industry, and she is proud of the way the Claudelands team has adapted how they think and operate.
“It is a whole new world for everyone, but it has been great to see our team tackle this with an open mind and positive attitude,” says Williams.
In preparation for a return to business, the Claudelands team has rigorously tested the delegate experience and has come up with easy, cost-effective, out-of-the-box options for clients to meet again safely, and with confidence.
This includes a selection of room configurations that ensure the required spacing between attendees and unobstructed flow-through and between spaces, a new menu range designed by catering partner Montana Food and Events, and audio-visual packages developed alongside AV specialists Vidcom to provide clients with online video-conferencing capabilities.
Claudelands is also putting in place tools for easy and robust contact tracing for all people on site.
“We know event organisers will be feeling extra pressure to ensure they’ve covered all bases when it comes to health and safety requirements at their events, so these packages and options are designed to take some of that stress away,” says Williams.
“The scale of Claudelands allows us to confidently host multiple events on site at once without any crossover in key areas like carparks, entrances and bathrooms, while surrounding greenspace means we have the luxury of wide, open spaces and seamless flow from meeting spaces through to outdoor areas which is so valuable at a time like this.”
In response to COVID-19 Claudelands has also increased the frequency and intensity of venue and equipment cleaning, has added extra hand sanitiser and tissue stations throughout the venue, and is displaying the Ministry of Health and venue-specific messaging to remind everyone who comes on site of the importance of personal health and hygiene.